Visited with my family on Friday 10th July. We'd pre booked our tickets and drove to the Llanuwchllyn station to start our journey. There was plenty of parking and an excellent shop with cafe and toilets at the station. It looked like reasonably priced food and drinks were available. A scenic and peaceful ride down one side of Lake Bala awaits. The only sounds were those from the engine and rails - which I like! You can buy tickets for dogs, ours were made to feel just as welcome as we were. Some of our group were late arriving but rearranging their trip was handled quickly and efficiently. I spoke to the engine driver, the conductor, the station manager and the lady in the cafe. They were all friendly, helpful and very welcoming. The customer service just couldn't have been better. Thank you to you all for making our visit so relaxed and enjoyable. We'd like to go again for sure!

Lovely, short train ride into Bala village. Very kind and attentive conductor. Very organised with the ticket system.

Great little train ride. Best to park at Llanuwchllyn because there's a cafe and toilets.

Was recommended by a local business nearby that we should try this. We went to the station and a helpful employee showed us how to buy the tickets online saving us a quid each. Really interesting experience and was nice to sit back and watch the scenery.

Lovely little narrow gauge railway, took the return trip from Llanuwchllyn to Bala, took about an hour to complete. If you're into railways or want to give the kids a trip out then definitely worth a visit.