General swimming the pool is cold, air temperature is also cold. Both my kids after 20 minutes was shivering and had to come out and go in the shower.

Went swimming with my wife and two children. Great refurb, but why the staff felt the need to play really loud rap and dance music I don’t know. More general music at a lower volume level would be better. I think they need to think about what swimmers want first. Other than that it’s a great pool.

Husband left with 2 crying children today.. My husband just took the 2 children (like he has done every weekend for the past 10+ weeks) nearly 6 year old and nearly 4 year old. Staff on reception wouldn't let him in because there wasn't 2 adults there! Ignored the fact it's just been him and the 2 children who have gone the past 10+ weeks. So he asked to talk to a manager, who came out and was actually the staff who has let them in the past few weeks and he decided to agree with the reception lady and say no too even though he's let them in for weeks now! rules must change every weekend?? so the husband left with 2 crying children! who might I add are perfectly good swimmers! Sort it out Cotgrave.

I phoned this morning to book our session for swimming, the lady who answered was extremely helpful and I was able to book with no hassle. On arrival again staff were very helpful when I explained this was our first time visiting the centre. The changing rooms were really clean with plenty of large changing rooms for family's and disabled changing room. Once in the pool, I approached one of the life guards and explained my sons are autistic and before I could explain further he immediately asked if I wanted the music turning down....this is fantastic and incredibly understanding of him! I explained the music was fine but I wanted to check if my sons could jump into the water under my watchful guidance as it's something they really enjoy. He politely explained all the rules to me and made me feel comfortable that my son's would not be judged at all! My reason for taking one star away was simply how cold the pool was on our visit. We had to leave after 30 minutes due to them constantly shivering. I know we could have enjoyed the pool for the full time had it just been a little warmer, I totally understand this is probably not the case for many children but I am yet to find a pool in the area that is warm enough for them to fully enjoy which is a shame as this is a wonderful pool which I would have returned to time and time again.

Great leisure centre. First time I have been. Played badminton where my friend hurt his ankle and the staff were very professional and attentive fetching an ice pack for him and continued to check in on his progress. Luckily the injury seemed to stay stable. Thanks to the staff. Our badminton session was still fun. The facilities were clean and in great condition. Will book again!