Custom House Visitor Centre - Image 1

Custom House Visitor Centre

Exeter, United Kingdom•4.4(109)•Heritage Site, Museum

Explore Exeter's maritime history and culture at this iconic quayside venue hosting exhibitions, workshops, and performances with world-renowned architecture.

Exeter Custom House is one of Exeter's premier arts and culture hubs, housed in an iconic building with unrivalled views of the historic quayside. This heritage venue brings the history and culture of Exeter's waterfront to life through a diverse programme of exhibitions, activities, and performances throughout the year. Visitors can delve into the rich maritime heritage of the Custom House and surrounding quayside area. The venue regularly features exhibitions ranging from contemporary art installations like ceramics and willow sculptures to historical displays such as model ships and maritime art. Past and upcoming events include interactive workshops, cultural lectures, gift fairs, and art exhibitions, many of which are free to attend. Open daily from 10am to 5pm with free entry, the Custom House welcomes families and visitors of all ages to discover everything the quayside has to offer. The sister venue, The Transit Shed, is also nearby. Beyond casual visits, the space is available for small events and functions, making it a versatile destination for both cultural exploration and special occasions.
OFFICIAL WEBSITE

Opening Hours

Monday: 10:00 – 17:00
Tuesday: 10:00 – 17:00
Wednesday: 10:00 – 17:00
Thursday: 10:00 – 17:00
Friday: 10:00 – 17:00
Saturday: 10:00 – 17:00
Sunday: 10:00 – 17:00

Venue Details

Venue Type

Indoor & Outdoor

Typical visit duration

1-3 hours

Booking

Walk-in

What this place offers

ToiletsToilets
Public transportPublic transport nearby
Accessible toilets
Free WiFi
Baby changingBaby changing facilities
Food available
On-site parking
🐕Dog-friendly
Parking nearby
Pushchair friendlyPushchair friendly
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Google Reviews

4.4(109 reviews)
G
Ginny Heffernan

Ginny Heffernan

5 months ago

Well worth a visit. Loads of local info, maps etc and helpful staff. But also an extensive local museum upstairs, a gallery which frequently changes downstairs and a video screening about history of Exeter.

C
Caroline Stone

Caroline Stone

6 months ago

Excellent historcal display/exhibition of Exeter Quay through the different ages!!! Excellent display area for interesting exhibitions,interests and hobbies! Brilliant Venue!!! 😃👍

M
M

M

a year ago

Its ok. Nothing special. The outside looks better than the in. The staff were friendly enough, but the displays were very boring to me. It was good information, don't get me wrong. And the history was very interesting but I just think they should be displayed better as right now it is just large posters with information on. No artifacts or anything to add context or make more dynamic.

D
Dimitrova Georgieva

Dimitrova Georgieva

5 years ago

The history of Exeter is presented in great 15 minutes movie in Custom House. The information center now is only here. A lot of leaflets with interesting places, maps, upcoming events for all ages can be found there. Friendly atmosphere, excellent attitude, remarkable history.

S
Susie Michael

Susie Michael

10 years ago

Wonderful visit and learnt lots from this interesting visitor centre. Great staff and you can attend many of their free redcoat tours. The Quay is a must-see and has an array of quirky shops and wonderful places to stop for food or refreshments. You will most definitely love the swans along the way!

Reviews last updated: 7 October 2026

Events at Custom House Visitor Centre

No upcoming events scheduled

Check back soon for new events at this venue.

This venue was last updated on 7 October 2026

Frequently asked questions about Custom House Visitor Centre

Is Custom House Visitor Centre free to visit?

Entry to Custom House Visitor Centre is completely free — there are no admission charges, making it a great no-cost option for a family day out.

Is Custom House Visitor Centre dog-friendly?

Dogs are not permitted at Custom House Visitor Centre.

Is there parking at Custom House Visitor Centre?

Custom House Visitor Centre doesn't have on-site parking, but parking is available nearby.

Is there food at Custom House Visitor Centre?

Custom House Visitor Centre doesn't have food on site — bring snacks or grab something nearby.

Is Custom House Visitor Centre pushchair-friendly?

Custom House Visitor Centre isn't the easiest for pushchairs, prams or buggies — stairs or uneven terrain may make a baby carrier a better option.

How long should we plan to spend at Custom House Visitor Centre?

Plan 1–3 hours for a visit to Custom House Visitor Centre.

How do I get to Custom House Visitor Centre by public transport?

Custom House Visitor Centre is well-served by public transport.
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