​I had a deeply upsetting experience at the Bridge Café. After waiting 5 minutes just to be seen, I was told food wasn't served until 2:00 PM—despite it being 2:15 PM. ​More importantly, as a disabled visitor, I asked for a paper menu because the digital one wasn't working. The staff member laughed in my face. When I asked what was funny, she laughed more and said she’d "tell her manager." Being mocked for needing an accessibility adjustment is unacceptable and discriminatory. Deeply disappointed in the lack of professional standards and basic respect for visitors with disabilities. The rest of the deep sea world was amazing its such a shame the company employ people like this.

Great day out! The underwater tunnel is so relaxing if you get it when it's quiet. Lots of happy fish and the staff were lovely too, open to questions and telling us about the individual fish. Some freshwater monster fish too, amazing to see the adult sizes of species that used to be common aquarium fish - loved the pacus! The seal feeding was great too, and the Mysis shrimp in the tunnel/tanks were fascinating to see.

Highly recommend for birthday parties!!! We were treated like V.I.Ps and they made my 7 year old daughter feel extra special. Unlike some birthday party places around Edinburgh, we had a very kind and friendly woman (Hope) stay with us the entire time and take the group on a tour around. We got the best space to watch the seals feeding with the lovely Abigale welcoming "our very special guest". We then had Hope lead us to the classroom where she gave everyone a great educational experience. The kids loved her as she was engaging and fun. We then went down to the tunnel where they had an underwater sign saying Happy Birthday Nora 7. When it came to food, the team helped out and Hope stayed on top of juice refills and making sure we were all happy. She was very attentive. All staff helped to make this whole experience wonderful from the lovely gentleman who welcomed us on arrival to the cafe who were serving with a smile and friendly banter. I highly recommend Deep Sea World for birthday parties. Thank you for an amazing experience.

Good trip out with a good selection of things to see. Quite expensive though if there's a few of you and you don't have offers to get in. Various Feeding events/talks etc every 30 mins through the day. Free all day parking and place has a cafe and gift shop.

Been before so grandparents knew what expect Great displays of fish and creatures to keep the kids happy plus spending our money in the shop. They enjoyed the carousel that takes under the water so you can look up at the fish and sharks swimming overhead. Friday afternoon so fairly busy but we did manage to park.