


Enjoy a modern leisure centre with swimming pool, soft play area, gym facilities and fitness classes suitable for all ages and abilities.
Venue Type
Indoor
Typical visit duration
All day
Booking
Walk-in
Recommended ages
0 months (newborn)+
Great gym although small has enough equipment. The sauna and steam room are amazing and a great post workout reward to relax.
Enjoyed a flumes and floats session with my 6 and 8 year olds. I didnt book online just turned up, a bit slow to check in as only 1 till working but we arrived early and got in with plenty of time. The pool areas were quite clean (we always wear flip flops anyhow). A fair bit of changing space and private changing rooms..lots of lockers and showers. Lockers take 20p. 3 different pool areas and my 2 loved the big slide. This was pretty fast but comes out into the shallow part of the pool.The pool was clean and warmer than some other Suffolk pools! We all had a good time for £16.50.
Im a member and have been for a couple of years. I use the steam room and sauna often. I have reported many times about the cleanliness of these facilities. I have now made 4 reports across 2 weeks of live bugs in the steam room (Black worms and flies). On the 4th time reporting, Robin who is supposed to be the manager of the facility, came down to speak about the matter. He was very rude, unprofessional and passive aggressive towards me. He didn’t have any care in the world to hear about my concerns and his customer service skills are appalling. I suggested that he shuts the steam room until the situation is sorted, as other customers are going in there not realising they are sitting with, on and around live worms and bugs. His response was “Well if thats what you want, but people wont be happy about it” almost making out that it’s my fault! I use this facility as its all we have in Felixstowe. If there was another option, I, along with probably every other member would leave the leisure centre in a flash.
Have just been shown around.. despite negative feedback on Facebook I will be joining.. I personally couldn't see any issues. I obviously haven't started attending yet but from today's visit to all areas I dont see any issues.
Having been persuaded by friends that the reports of the Centre being run down and not very clean were exaggerated, I signed up for the £12 local pensioner's membership and booked an early morning lane swim at 0700. A bargain at £3.80, especially as I could have stayed for two hours. I figured that, first thing in the morning, the place would be sparklingly clean in readiness for a busy day. Sadly not. So many things were just filthy and didn't look as if they had been given a decent clean in years. There had been some mopping but, whoever had done it, needs to be given training in how to do it. The cleaning was cursory, to put it kindly. The tiles and partitions in the lockers didn't look as if they'd had a proper scrub for years. Even the toilets hadn't been cleaned since the previous day. Shocking. What particularly stood out was the appallingly poor maintenance. Tiles had been replaced without grouting or, perhaps it had been done poorly and so was no longer there. Filth in the resultant space. Shelves are missing in the showers, door locks absent, the list goes on and on. I shudder to think what nasty bacteria is lurking in almost every area imaginable. Every area is just grubby. Places Leisure, who have the contract to run the Centre, are a very big operator, but someone seems to be putting profits above hygiene, which is completely unacceptable. With cameras not being allowed, for obvious reasons, I can't provide photographic evidence, but I will copy this to the local council who, hopefully will take action. There has been talk for years of a new Leisure Centre being built, but don't hold your breath. As a footnote, I had some minor queries yesterday following signing up but nobody ever answered the phone, nor responded to my email. I think that just backs up my overall impression of how Felixstowe Leisure Centre is run. By the way, you'll need a twenty pence piece for the lockers.
Reviews last updated: 29 September 2026
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This venue was last updated on 28 September 2026
