IGNORE MOST REVIEWS!!!! Many people are complaining about a variety of things in which (as a frequent customer) seems absolutely silly to me!! Socks is a big one. However I frequently book online and I always see how obvious they display their policy. It’s the same at any other trampoline park I’ve visited too. It’s on the safety video as well as I always have to tick a box to understand that you need flipout socks only so I really don’t understand what the issue is. Whether I am more understanding because my son has previously worked at a kids soft play when we lived down south is up for question but none of these policies seem silly to me? My experience has always been amazing. Staff are so friendly especially those on reception and o can clearly see how much they are doing. So it is upsetting to see how many staff are being screamed at in front of other customers. Once I was waiting in the queue and saw this horrible man screaming in this young woman’s face screaming profanity in front of children!! It’s shameful and rude. I’ve seen these staff experience all sorts of abuse from customers over policies I infact was made very aware of before even entering the building. So when there are reviews about staff attitude no wonder! I’d be miserable too!! Thankyou to all the staff that have made my experience so welcoming and my children and grandchild always have such fun here!

We were at flip out on Saturday 22nd November 2025... We were a Party of 6 kids and 6 Adults... Absolutely FREEZING PLACE atleast put Your Heaters on Its WINTER.... Its a great place for Everyone Their LIFT wasn't working 😕 😐 😒 How Bad for the people who have Mobilty issues.... FIX IT.... The food in the Cafe was good the kids Enjoyed it Except the Drinks were freezing COLD 🥶.... AS the place was so cold the kids took 1hour to WARM UP... PLEASE PUT YOUR HEATING ON.... The Music was so loud we cudnt hear the STAFF on the Tanoys.... The girl who was at Reception was great can't fault her when she attended us.. The footfall of this place is VERY VERY COLD For the price you PAY.. The owners should have the Heating on ...

Reception slow took ages to enter. Staff looked miserable. Music was so loud couldn’t even hear talking amongst us in close proximity. Very dirty benches where people had sat before but workers not cleaning the place properly . Dust on a lot of the equipment in the kids play area . Will not return again .

Great couple of hours, would like to say a big thank you to the gentleman from the office who helped me with the computer to sort out a waiver, I’m not at all tech savvy but the gentleman was great. Also the staff manning the trampolines are so great at doing what they do watching all the people that are absolutely all over the place, fantastic thank you for a lovely morning.

Kids loved it. Went Wednesday evening 5-7pm. First hour 3 or 4 other people second hour no one else in. It is really cold sat watching so you need a warm coat or jumper on but that isn't an issue. Didn't have food but tea & coffee very expensive. Will definitely be going again. Staff very nice & friendly.