Policy for no adults on the 'playframe' is ridiculous, Young staff were nice, the actual feeling here needs updated along with the equipment. Was more expensive than average for the age of my child. The under 2 and under 4 section was literally falling apart. Coffee was good, experience was not.

We go to Jumping Jacks regularly with our 3 Granddaughters. The staff are amazing! Nothing is too much trouble and they are so friendly. Jumping Jacks is extremely clean and you can actually see all staff cleaning throughout the session. We always get a lovely spot of lunch too. Great value for money. The girls always have the best time.

Well run, able to get a seat even in peak times.. Was well suited for toddlers, best place we’ve been to. Suitable for bigger kids too. We didn’t see the time go in or the kids for the 90 minutes slot. Relaxing Saturday all round lol

We have never been to this soft play before with our 1 year old, safe to say I won’t be back. Arrived to a less than pleasant woman at the front desk complaining about how cold it was because we had accidentally left the door open when we came in. Our 1 year old went in to the under 2’s area to play and ended up getting knocked to the floor by a parent taking their child out of the area. Our child then couldn’t go back in to the under 2’s area as it was completely packed with young boys who looked about 6 years old throwing themselves about on the little equipment there was in the area. Far too chaotic for shy and cautious kids, not enough equipment or things to actually do for a toddler, just a padded section of the room basically. The under 4’s section was completely full of kids as old as 8. Really disappointing, was such a bad experience that my nearly 1.5 year old didn’t want to stay the full time.

Had my daughter’s 8th birthday party here on Saturday. From booking the party in march right up until having the party, the staff on the phone were really helpful. When we arrived on the Saturday, we were greeted by a lovely man on reception who sorted out everyone coming in and arranged for the cake to be taken from us. The children had a great time and again the staff couldn’t do enough for us, a table was reserved for anyone wanting to stay and all the girls had a lovely time. They all enjoyed their food (the only downside was that the portions were quite small, 3 chicken nuggets and a small handful of chips), they each had a slushie afterwards and the girls made sure we were ready for the cake before it was brought out! All the stress of a birthday party was taken away because of how well run jumping jacks was!! Thanks everyone for a great and memorable day!!