Went ice skating on Saturday during the kids zone time. The centre of the rink is fenced off with planty of really helpful staff assisting wobbly adults care for the excited kids. They are well provided for with various aids that keep you upright. It was busy but.there was plenty of space to not get in each other's way both in the central kids zone and on the main rink area. Really enjoyed it and will be back!

Great staff very helpful. Only downside is the skates you hire, do really need replacing, poor condition and shabby

(family trip with brother and niece and nephew 15 and 11yrs) I wouldn't go here again. It was chaos from start to finish. Getting on and off the ice between sessions had really bad organisation and was just a huge crush. They just seem to cram as many people on the ice as possible, to the point where it feels completely unsafe. All ages, all abilities, all equipment. I saw many collisions, near misses, it was like running the gauntlet trying to avoid others. I was continually hit from behind by toboggans with parents unable to control their speed/direction. You could share a couple of strides before shuffling in throngs of people.

⭐️⭐️⭐️⭐️⭐️ 5/5 Excellent experience at the National Ice Centre I visited on a Saturday with my kids and had pre booked online. From the moment we arrived, the management team were fantastic. One of my children was apprehensive about getting on the ice with skates, and the staff were incredibly understanding and supportive. They even offered us a sledge free of charge (normally £5), which made a huge difference and allowed us to enjoy the session together. The gesture felt really thoughtful and showed genuine care. Throughout the visit, the management and staff were friendly, patient, and accommodating. It made the whole experience feel relaxed and enjoyable. I’d definitely recommend the National Ice Centre for families great facilities and truly excellent customer service.

Really good venue for the children to ice skate. It was very well organised and the staff were friendly and helpful. Nice bar area so you can sit with a drink whilst others enjoy the activities. It was not over crowded either so they manage the numbers on the ice well. I found it to be average price for this activity and well worth the money.