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Once Upon a Time Staffordshire

Stoke-on-Trent, United Kingdom•4.9(28)•Play Café

Explore a beautifully designed fairy tale role play village where children bring their favourite stories to life with interactive characters and themed areas.

Once Upon a Time is a magical indoor role play village designed to spark children's imagination through immersive storytelling and character encounters. The venue features a beautifully themed setting where visitors can explore various fairy tale-inspired areas and interact with costumed story characters, creating memorable experiences for young visitors. The venue caters to children of various ages, with parents noting it's perfect for toddlers through to older children. The experience emphasizes imaginative play and the developmental benefits of role play activities. The clean, well-maintained indoor facility offers a safe and welcoming environment with limited numbers to prevent overcrowding. Once Upon a Time Café provides food and refreshment options for families during their visit, and the venue welcomes pushchairs for younger siblings. The venue offers flexible booking options including regular sessions, special events, parties, group visits, and dedicated SEN (Special Educational Needs) sessions. Staff are noted for being particularly friendly and welcoming, creating an inclusive atmosphere for all families.
OFFICIAL WEBSITE

Opening Hours

Monday: Closed
Tuesday: 09:30 – 11:00
Wednesday: 09:30 – 15:00
Thursday: 09:30 – 15:00
Friday: 09:30 – 15:00
Saturday: 09:30 – 16:00
Sunday: Closed

Venue Details

Venue Type

Indoor

Typical visit duration

1-3 hours

Booking

Book in advance

What this place offers

ToiletsToilets
Public transportPublic transport nearby
Accessible toilets
Free WiFi
Baby changingBaby changing facilities
Food available
On-site parking
🐕Dog-friendly
Parking nearby
Pushchair friendlyPushchair friendly

☕ Food & Drink

Once Upon a Time Café

Café offering snacks, light meals and drinks for children and adults, with items sourced from small local businesses where possible

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Google Reviews

4.9(28 reviews)
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christina stephenson

christina stephenson

a month ago

Me and my son absolutely love coming here, its such a lovely friendly place to play we always have so much fun, my son is autistic and dosnt like alot of kids places due to noices they can be very overstimulating for him, but he has never had 1 meltdown here, also my son has ARFID and alot of places dont let you bring your own food but staff at once upon a time are very understanding and have never had a problem with it and go above and beyond, definitely considering having my sons 4th birthday party here.

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ChelsJames

ChelsJames

a month ago

We have been coming to Once Upon A Time for a few months now and my little Boy absolutely loves it here! It’s always immaculate, the staff are lovely and so welcoming and the drinks/cakes are delicious. The menu has a variety of different snack options and hot food too, so there is plenty to choose from. It doesn’t get overcrowded which I love and there is so much to play with my little boy enjoys every single little set up in there. If I could give more than 5*’s I would! 100% recommend!

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grant williams

grant williams

2 months ago

What an amazing play! So much to do and play with. Its clean and tidy and the staff are lovely. Its capped at 15 children. The food is also reslly tasty and good value. Highly recommend it.

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Jodie Herzberg-John

Jodie Herzberg-John

4 months ago

There’s nothing worse than soggy side salad and out of date fruit and as for someone who is a totally foody, I appreciate how fresh the salad and fruit always is! Whilst on maternity it’s become a mission to find the best home baked cakes - this place is a strong contestant, especially for a kids play place! Also something as little as how the oatcakes are always perfectly folded into beautiful cheeses pockets goes a long way. Food aside… I have recently become a mum of two and for me, the transition has been hard. The days I have both I try my best to plan the day to make sure I meet with friends as I have been so frightened of being on my own. Today marks the first ‘I got this’ moment and mostly thanks to this place, the calm, organised, clean atmosphere is just want every mum wishes for in time of need. The outlay of the space is well thought of and allows my little lads imagination run wild in a fun and safe environment. It was so beautiful watching him play today. Lastly, the owner is always so welcoming. On days like today - where I wanted a good old chat and vent of mother worries, she was so incredibly tentative and relatable. She will never know how grateful I am for her conversation and business and will always be of my top go to’s. Thank you.

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Jade Mcgee

Jade Mcgee

5 months ago

Came here for the first time on Saturday morning with my 3 year old, she absolutely loved it. Staff were polite, everywhere was spotless. Hot drinks were lovely and my daughter enjoyed her cheese oatcake. Will definitely be returning!

Reviews last updated: 29 September 2026

Events at Once Upon a Time Staffordshire

No upcoming events scheduled

Check back soon for new events at this venue.

This venue was last updated on 29 September 2026

Frequently asked questions about Once Upon a Time Staffordshire

Is Once Upon a Time Staffordshire free to visit?

Once Upon a Time Staffordshire is a paid attraction — see the official website for current ticket prices.

Is Once Upon a Time Staffordshire dog-friendly?

Dogs are not permitted at Once Upon a Time Staffordshire.

Is there parking at Once Upon a Time Staffordshire?

Once Upon a Time Staffordshire doesn't have parking — public transport is recommended.

Is there food at Once Upon a Time Staffordshire?

Yes — Once Upon a Time Café is on site at Once Upon a Time Staffordshire. Café offering snacks, light meals and drinks for children and adults, with items sourced from small local businesses…

Is Once Upon a Time Staffordshire pushchair-friendly?

Yes, Once Upon a Time Staffordshire is pushchair, pram and buggy friendly — most areas are step-free so you can navigate easily with little ones in tow.

How long should we plan to spend at Once Upon a Time Staffordshire?

Plan 1–3 hours for a visit to Once Upon a Time Staffordshire.

How do I get to Once Upon a Time Staffordshire by public transport?

Once Upon a Time Staffordshire isn't on a major public transport route — driving is recommended.

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