Large enough area to have a fun day. Staff were amazing and very helpful, doing activities with kids like a caravan park. Dancing, singing games, arts and crafts. Very good day

Just wanted to say a big thank you to Tanishaa, who was working on the splash gate today. It was incredibly hot, but she was still so friendly, welcoming, and helpful with me and my kids. She greeted everyone with a smile, answered our questions, and made us feel really welcome. You could tell she genuinely cared about making sure everyone had a good time. It's not easy working in that kind of heat, but she stayed positive throughout. She really deserves some recognition for the excellent customer service she gave today.

I went with my 18 month old toddler. We arrived late but the young man at the entrance to Bounsea was extremely helpful. There was no ramp to take my stroller up to the area where Bounsea was but the staff carried my stroller up and back down when we were finished. We had to go out and queue at the entrance around the corner to get into the splash area. Even though there was a long queue, when we got in we still managed to get a deck chair. The entertainment crew had games for both children and the parents which was great and so much fun. Even though there were lots of bigger children running around my toddler was safe walking in and around the splash area without being knocked over. I absolutely recommend this on a hot day. We loved it and we'll be going back regularly over the summer.

We travel from North London to come here it's one of our favorite places. Just one thing this time that I have to complain about. The hotdogs!! I bit into it and it was cold I was told to come back to the kiosk after about 10 minutes and they would give me another one by then my little one didn't want the hotdog anymore and we was just getting ready to leave. The staff were kind and were happy for me to take a candy and bubble wand to match the price of the hotdog and for the inconvenience. Wouldn't stop me coming back we love it here

We were really looking forward to the Haunted Splash Park event but unfortunately, it didn’t live up to expectations. Tickets were £8 per child and £5 per adult, which felt quite steep for what was on offer. When we arrived, the event hadn’t started due to issues with the tent being blown away by the wind, so there was a delay while staff set everything back up. To their credit, they offered us a free pedal boat ride to make up for this, which was a nice touch and probably the best part of the visit, which was not even part of the event! Once the event began, there were around a dozen families gathered in one corner of the splash park. The first activity involved throwing rings over inflatable witches’ hats placed on the wall — it was so difficult for the children that only one adult managed to do it. The children then moved between activity stations to collect letters spelling “GHOST” in exchange for a sweet at the end. There were also craft tables where kids could draw their fears and decorate pumpkins, then they moved onto playing games like Red Light, Green Light, Musical Statues, and Head, Shoulders, Knees and Cups. The event finished with a disco — fun for some of the children, though it was quite cold by then. While the staff did a great job keeping the children engaged, the event itself felt flat and underwhelming — more like something you’d expect from a free local library session than a paid attraction. For £13 total, it just didn’t offer enough value. Sadly, I wouldn’t recommend it and wouldn’t attend again.