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The Arc

Caterham, United Kingdom•4.1(367)•Play Café, Soft Play Center

Enjoy immersive Rainforest Soft Play for children up to 10, paired with an on-site café serving hot food and snacks daily.

Arcadia is a family-friendly indoor venue run by Caterham Barracks Community Trust charity, offering a vibrant space designed for young children and their families. The centerpiece is the Rainforest Soft Play area, an excellent and popular play space ideal for children up to approximately age 10, where supervised play in a themed environment provides safe entertainment and physical activity. The venue features the Arcadia Café & Bar, open seven days a week, serving hot and cold drinks alongside a full lunch menu. Parents can relax while children play, or enjoy refreshments during their visit. Additional facilities include multiple rooms available for hire—the Café & Bar, studio, and gallery—suitable for exercise classes, art classes, private birthday celebrations, and children's classes. Arcadia caters to families seeking inclusive activities, with special needs activities available alongside regular programming. The venue operates extended hours throughout the week, with soft play available daily from 9:30 AM to 5:00 PM. Children must be accompanied by responsible adults at all times. This community-focused venue combines supervised play, catering, and flexible event spaces to support family gatherings and celebrations.
OFFICIAL WEBSITE

Opening Hours

Monday: 09:00 – 21:00
Tuesday: 09:00 – 21:00
Wednesday: 09:00 – 21:00
Thursday: 09:00 – 21:00
Friday: 09:00 – 18:00
Saturday: 09:00 – 17:00
Sunday: 09:00 – 18:00

Venue Details

Venue Type

Indoor

Typical visit duration

1-3 hours

Booking

Book in advance

Recommended ages

0 months (newborn) – 10 years

What this place offers

ToiletsToilets
Public transportPublic transport nearby
Accessible toilets
Free WiFi
Baby changingBaby changing facilities
Food available
On-site parking
🐕Dog-friendly
Parking nearby
Pushchair friendlyPushchair friendly

☕ Food & Drink

Arcadia Café & Bar

Café serving hot and cold drinks, snacks, and full lunch menu

Hours: Mon-Thurs 10:00-17:30, Fri-Sun 09:30-17:00

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Google Reviews

4.1(367 reviews)
S
Stephanie D

Stephanie D

2 months ago

Just finished my son's fifth birthday party and the whole experience was fantastic. Children had a great time in the soft play! The amount of food that was provided was more than enough for the party size and squash was provided throughout. Our party host (Flo?) kept checking in and made sure we were OK. She also set the table beautifully with all our decorations while the children played. The whole team were very accommodating and I couldn't fault their party set up.

C
Corinne Vella-Harris

Corinne Vella-Harris

4 months ago

Amazing coffee, fantastic service, highly recommend. The staff were so polite and welcoming nothing was too much hassle even with my screaming kid the staff were calm and patient and helped me. I can't thank you all enough

E
Emil Bagge

Emil Bagge

5 months ago

Wouldn't recommend going to the soft play unless your child is over 2-3 years. For under 2's, while there is a designated area it isn't enforced, so older kids run in & it gets quite chaotic/rough quickly.

L
Leo Costa

Leo Costa

8 months ago

Health and safety needs improving. Under 2’s area has an emergency exit with sharp edges corner that can be super dangerous if a kid falls from one of the toys. Up in the kids area a structural part of the roof runs through one of the main run areas although some sections are covered with foam, a big part is pretty much wrapped with a thin plastic not protecting kids from banging their heads on a piece of steel.

K
KUSHAL LONARE

KUSHAL LONARE

a year ago

Nice experience. Although a lot can be done to improve. There are total two slides one of which is the circular with zero visibility. Have seen pretty much all kids scared to try it. Would have been used space more efficiently to create more options for kids. Good food and drink choices. Plenty of parking. Helpful and polite staff.

Reviews last updated: 29 September 2026

Events at The Arc

No upcoming events scheduled

Check back soon for new events at this venue.

This venue was last updated on 29 September 2026

Frequently asked questions about The Arc

Is The Arc free to visit?

The Arc is a paid attraction — see the official website for current ticket prices.

What ages is The Arc suitable for?

The Arc is suitable from newborn up to age 10.

Is The Arc dog-friendly?

Dogs are not permitted at The Arc.

Is there parking at The Arc?

The Arc doesn't have parking — public transport is recommended.

Is there food at The Arc?

Yes — Arcadia Café & Bar is on site at The Arc. Café serving hot and cold drinks, snacks, and full lunch menu

Is The Arc pushchair-friendly?

The Arc isn't the easiest for pushchairs, prams or buggies — stairs or uneven terrain may make a baby carrier a better option.

How long should we plan to spend at The Arc?

Plan 1–3 hours for a visit to The Arc.

How do I get to The Arc by public transport?

The Arc isn't on a major public transport route — driving is recommended.

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