Always a brilliant trip out for the kids. I have been visiting treetops for the last 7 years and have always been impressed. We had a lovely trip here this morning. My son enjoyed the extensive range of play equipment available and I enjoyed a lovely cup of tea. There's food options for all the family and plenty of snacks available. Very reasonably priced too. The staff work hard to keep everything clean. Always recommend!

came here on the off chance it would be quiet – which it was, only two other kids in. Being midweek, I expected a bit of a warm welcome… but there was no one around at all. I spotted a sign-in book and started filling it out when a staff member came over and just said “sign it… how old?” I gave the ages, paid £14, and that was it – no greeting, no explanation, nothing. Straight in. As soon as you walk in, you’re hit with a really fusty smell. I tried to brush it off thinking it might just be from the bouncy castles on other side. My sister went to grab a drink while the kids played, and we looked at the menu and decided what to order. When I went up to the counter, there were three staff members all sat eating. I was told, “we’re on lunch, but I’ll take your order.” I even offered to come back as there was no sign saying they were closed, but she repeated they were on lunch - but now she was up she’d take the order. I placed an order anyway (around £30), only to be told it wouldn’t actually be made until they’d finished their break. It was only when I sat back down that it really hit me… I completely understand staff needing breaks – of course they do – but staggering them or at least putting a sign up would make a huge difference. What would have happened if it had suddenly got busy? In the end, I asked for a refund and we left. We went to Wagamama instead, spent less, had lovely food, and the customer service was exactly how it should be. Safe to say, we won’t be returning.

I took my step grandkids 2 & 4 yr old here on Tuesday. I used to take my own children who are now 11 and 14. It was brilliant then and is brilliant now. Safe. Fun. Clean. Lovely food hot and cold choices. Very reasonable prices for everything. And the staff are the best around. Rob still remembers my name and my kids names from YEARS AGO ! highly recommend x

Really nice play area, very clean and well looked after. Food is the best I have had in a soft play park, and I have been to many.

It was busy and loud but my nearly 3 year old loved it. We were here for a party and they were amazing in accommodating her allergies giving her a special meal which was suitable for her diet. Better than any parties we’ve been too before where we have to take our own for her or pick around the menu!