Kids swimming lessons are awful, its a different teacher every week. Changing rooms smell like people are urinating in them, and its the same every week, never seemed to get cleaned. I've complained multiple times about it and the staff dont care.

Just came to the Leisure centre with a customer whom has additional needs and myself (carer) were turned away for the concessionary swim. The staff member told me that is a restricted timetable. However, having found this information (snapshot) suggests there isn’t and I showed this to them with evidence that says otherwise. In my own personal opinion, having a ‘restricted timetable’ for individuals whom need assistance for them to enjoy basic life pleasures such as an activity, which helps stimulate and provide positive mental wellbeing. Quite frankly is ridiculous, it is constricting those whom are trying to improve their health and wellbeing and can be a deterrent for people. Constricting those that require support to enjoy an activity to certain days and times is unacceptable as an individual may prefer evening time/weekend. This is a deterrent for those people and you need to reconsider this method in all honesty. In addition from my prospective this is direct discrimination for people whom require a carer or a person/family member etc to be with them whilst enjoying an activity (Disability Act and Equality & Diversity Act) under protected characteristics. By saying ‘you can only come to the leisure centre on specific days and times’.

Been going here over a year, I mainly use the gym facilities. I’ve had overall pretty good experiences, it’s hygienic, machines wiped down and many times I’ve seen staff towards closing time hoovering/wiping down surfaces. The staff are pleasant and friendly enough and don’t bother- it’s a small gym and the price is fair. One negative of it being a smaller gym is I’d love to see a stair master and possibly an extra smith machine as it is constantly always being used. It can get very busy from 4:30-6pm which can be quite disappointing but totally understandable. The women’s changing rooms have always been clean as for the bathrooms, one downside is the showers are completely open? It’d be nice to see a curtain or a door be put in place for privacy and to be more comfortable. One more issue I see which doesn’t particularly bother me but is concerning, multiple groups going straight into the gym and not checking in? Overall, it’s a great gym, everyone’s friendly and isn’t a negative environment in my experience! P.S. PLEASE GET A STAIRMASTER!!

Showers and changing rooms are grubby. They pack so many people into the pool during fun swims that you cannot move. The life guards are over zealous, constantly blowing their whistles at everyone. They accuse children of not being able to swim and parents of lying about it. They also kicked everyone out before the hour session had finished. Id recommend finding a different leasure centre, I know I am.

Great pool for kids, lots of space for casual and lane swimming, and never too busy (compared to other places). Changing rooms are ok, nice big family change units, the showers are hot (but dated - same as when I came 25 years ago!). I find the mixed use facilities handy as it means families can easily change together and never had issues there. Only downfall is that people come in their dirty outdoor shoes into the changing rooms and shower area which makes the floor dirty which is not good. This also gets into the pool (there used to be a foot wash years ago). No-one uses the over-shoes (not sure how you can monitor this as it happens elsewhere too). Also my little girl slipped on the tiles at the bottom fo the stairs near the changing rooms, they could do with something grippy on them.