It was great ,but unfortunately the check in was long ,the system wasn't working properly, they couldn't find waiver which has been done already,which delayed the big queue. Overall it's great place .

We were supposed to paddleboard. Despite thunderstorms forecast (at 2pm) we were not offered a refund. Do not book in advance they just want to keep your money. Edit: On the phone we were lead to belive that refunds are offered for thunderstorms as it is unsafe and therefore were expecting a refund. Had this not been the case we would have come along. As mentioned we do not live in the area so cannot make use of the vouchers. We were looking forward to paddleboarding and unfortunately your customer service has really let us down. Also, it would be great if you could reply to our email so that we can sort this out.

Fantastic water park. Online booking was nice and simple. The inflatable on the lake was pretty big and can cope with a lot of people. The staff were great too.

I have been to the open water swimming and sauna on a sunday on several occasions. Dalcy the lifeguard is very friendly and helpful and there is a lovely friendly atmosphere Alison in the cafe is very friendly ..if you go you need to try her anzec cake it's delicious. There is also access to changing rooms if need be.

Everything is thought. Socks are so useful not to slip. It was like a heaven. If I don’t say anything about staffs it would be unfairness. They are so kind and helpful. From booking internet till finish session it is wonderful experience for us. Many Thanks ❤️🧚🏽‍♀️🧚🙏🏽