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The Postal Museum

London, United Kingdom•4.6(5.8k)•Museum

Explore postal history through interactive exhibits, ride the underground Mail Rail, and enjoy dedicated play spaces for young children.

The Postal Museum offers families an engaging journey through the history of the postal service, centered around the historic Mail Rail—an underground railway that once transported mail beneath London's streets. Visitors can ride this miniature train through tunnels while learning about postal heritage. The museum features multiple attractions tailored to families with young children. Sorted! The Postal Play Space provides indoor play specifically designed for ages 1-8, with sackloads of fun activities. Post and Play sessions cater to under-5s and their caregivers during term-time Thursdays. The Jolly Postman is an immersive exhibition celebrating 40 years of the beloved children's book, perfect for sparking imaginative play and storytelling. Families can enjoy refreshments at the Postal Museum Café, and the venue welcomes pushchairs and well-behaved dogs. Birthday party packages are available for special celebrations. With its combination of educational exhibits, interactive play spaces, and unique Mail Rail experience, the museum provides an unmissable day out for families wanting to discover postal history in an engaging, child-friendly environment.
OFFICIAL WEBSITE

Opening Hours

Monday: Closed
Tuesday: 10:00 – 17:00
Wednesday: 10:00 – 17:00
Thursday: 10:00 – 17:00
Friday: 10:00 – 17:00
Saturday: 10:00 – 17:00
Sunday: 10:00 – 17:00

Events at this venue

Venue Details

Venue Type

Indoor

Typical visit duration

All day

Booking

Walk-in or book in advance

Recommended ages

1 year+

What this place offers

ToiletsToilets
Public transportPublic transport nearby
Accessible toilets
Free WiFi
Baby changingBaby changing facilities
Food available
On-site parking
🐕Dog-friendly
Parking nearby
Pushchair friendlyPushchair friendly

☕ Food & Drink

Postal Museum Café

On-site café offering refreshments

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Google Reviews

4.6(5.8k reviews)
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Beat A. Schwendimann

Beat A. Schwendimann

a month ago

The postal museum is a hidden gem among London's countless museum. It offers a fascinating glimpse into the logistics challenges of delivering millions of letters each day by all kinds of transportation. The star of the show isn't he underground mail train, which ran for oven eighty years until 2003, unbeknownst to many Londoners. The train has now been turned into a passenger train for a unique twenty minute ride. The museum includes many interactive exhibits, great for children. Cafe and gift shop. A separate play area for children called 'Sorted' requires separate timed tickets. Great for 3-6 year old children.

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Ayman “ZamZamDude” Zaman

Ayman “ZamZamDude” Zaman

2 months ago

The Postal Museum in Clerkenwell is such a brilliant and underrated London experience. I went in expecting a nice museum visit, but it ended up being one of the most unique things I’ve done in the city. The highlight for me was definitely the Mail Rail ride — going underground and exploring the old postal railway was fascinating. It’s incredible to think this hidden network was used for decades to move mail across London. The whole experience felt both historic and immersive. I also really enjoyed the costume experience, especially dressing up in the 1890s mail coach guard outfit. It made the visit much more memorable and gave me some great photos as well. The museum itself is well laid out, full of interesting facts, and gives a real insight into the history of the postal service in Britain. It’s great for families, history lovers, and anyone looking for something a bit different from the usual London attractions. Highly recommended—it's educational, interactive, and very fun! I'm not usually a museum kind of guy, but I don't mind another train ride tour.

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Simon Hollis

Simon Hollis

2 months ago

We really enjoyed our visit to the postal museum - we were greeted by a friendly staff member who pointed us in the direction of the mail rail train. We had to wait a while for the train, as not too many people can fit in at the same time. The train was really enjoyable, I could have gone round again. The museum is well laid out, well lit and we enjoyed the pneumatic tubes and create your own stamp interactive exhibits.

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Luba Parsons

Luba Parsons

3 months ago

The museum is simply magnificent. The interesting exhibitions, interactive stands and, of course, the highlight of the visit - a ride on the Mail train through the small original underground tunnels. I would advise booking tickets in advance. There are a lot of exhibits, some of which you can touch and press, and also try out some of the technological processes on the imitation models. This is interesting for both adults and, of course, children. I highly recommend visiting.

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Xingxing He

Xingxing He

3 months ago

We had a fantastic visit to The Postal Museum! The kids were incredibly happy and had so much fun exploring the interactive exhibits—it kept them engaged the whole time. It was a great experience overall, and the adults enjoyed it just as much. There’s plenty to see and learn for all ages, which makes it a perfect family outing. The staff were also very friendly and helpful, which made the visit even more enjoyable. Highly recommended for anyone visiting London with kids!

Reviews last updated: 6 October 2026

Events at The Postal Museum

This venue was last updated on 6 October 2026

Frequently asked questions about The Postal Museum

Is The Postal Museum free to visit?

The Postal Museum is a paid attraction — see the official website for current ticket prices.

What ages is The Postal Museum suitable for?

The Postal Museum is best for children aged 1 and up.

Is The Postal Museum dog-friendly?

Yes, dogs are welcome at The Postal Museum.

Is there parking at The Postal Museum?

The Postal Museum doesn't have on-site parking, but parking is available nearby.

Is there food at The Postal Museum?

Yes — Postal Museum Café is on site at The Postal Museum. On-site café offering refreshments

Is The Postal Museum pushchair-friendly?

Yes, The Postal Museum is pushchair, pram and buggy friendly — most areas are step-free so you can navigate easily with little ones in tow.

How long should we plan to spend at The Postal Museum?

The Postal Museum is a full-day experience — plan accordingly.

How do I get to The Postal Museum by public transport?

The Postal Museum is well-served by public transport.
Kiddy Compass