Joined through a scheme at work to use the pool and spa facilities only to discover on my first visit the spa facilities are permanently closed - i think they should have this on their homepage to make people aware. Now stuck paying membership until October that I'll never use. Can't believe the councils short sightedness regarding these facilities. The health benefits they offer ultimately saves health and social services money.

Pool was to deep for my 5 year old. 1.35M better at 0.85M which is better for recreational swimming when lots if young non swimmers like to practice, but it seems to be all about the lane swimmers

The dance class, cycling studio, and swimming pool were all well-maintained and clean. The staff were all polite and friendly. It is an enjoyable environment, and I am grateful for it.

Really disappointed with the hygiene and cleanliness standards. The gym equipment was often dirty, the changing rooms weren’t well maintained, and overall the space didn’t feel cared for. Sadly, I’ve cancelled my membership and won’t be recommending it to others. A venue of this scale should be held to higher standards, especially when it comes to health and hygiene.

Tried a pay as you go membership and went to an early morning spin class. The instructor was fantastic (Leanne I think was her name), and after that, I decided to upgrade to (what seemed to be) an off peak or not full everything membership for £20 a month. I was immediately charged £21.32… ok I guess… then when I go to book an off peak class, everything is £7 per class…. Then I find if I want to use the gym; also £7 each time! Upon asking at the desk I’m informed I have an unlimited pool membership (no thanks, definitely do not want in the same water as other people). I told them “oh, I’ll probably just cancel my membership then” and the look the pair on reception gave me, you’d think I’d just insulted their mother!! The “full access” is £31 per month! Way more than local competition. So if you’re looking for an overpriced gym membership or only a pool membership, fill your boots. Otherwise, other local gyms offer better options. Second star as the one class I had with an instructor was great, she was so good!