Was a pretty underwhelming experience and I wished I picked another birthday activity. Honestly not sure how this place has got so many good reviews. From the get go I could already tell from entering the building and the vibe of the waiting room that it was pretty low budget effort escape room. We chose to do Mumbles Bunker. Firstly, we could hear the operators/employees constantly chatting throughout our escape which ruined the immersion for us. Secondly and probably the more significant issue is, without going into too much detail and spoiling it, one of the objects that was critical to the escape was almost broken and slowed us down by A LOT. Not only that but it caused frustration and turned this experience into a waiting game. We didn’t get out and the person working there didn’t even bother to ask if we wanted to quickly see how we could have escaped which would have been a nice touch. They just seemed like they wanted us out. I have been to many escape rooms across the UK and with all of them, the employees/operators have tried to put in some effort to act as part of the experience or at least showed some enthusiasm - this one was so dull. Complete waste of money. Would not recommend unless you want to be bored, underwhelmed and frustrated that the equipment you need to escape with is faulty.

Loved it! Haven't done an escape room for a few years and had forgotten how brilliant they are. We tackled the new Laughing Lair room and it was excellent. It was challenging and we needed a few hints from Sam, who was great, gave us clues without making it too easy and he was as pleased as we were that we broke the record for the fastest time! If you haven't done an escape room then this is a great place to give it a go, they have three rooms to choose from. If you have done them before then the rooms here are too notch. The staff were friendly and helpful too, so thanks Sam, may no one ever beat our record

We had a really fun time with the prison breakout room. Enjoyed how physical the room was and we were able to have a laugh. It was quite stressful towards the end. But we managed to get out with 27 seconds left. Our host Lola was very attentive and helped us along our way when we were a bit stuck.

This gaff has two awesome, creative escape rooms, and the Game Master, Rosie, was brilliant throughout! We're looking forward to the new room opening there so we can give that one a bash too. I'd highly recommend any party to go there, or if you're bored and after something new to do!

We had such a good experience in our first room, we took advantage of the opportunity and booked into a second one straight away. Rosie, our game master, was excellent. Very friendly and supported us well throughout our games. The rooms were well thought out and challenging. We enjoyed ourselves so much that we enquired about a third room and we were delighted to learn another room will be coming soon. We’re looking forward to the opening and we’ll be sure to book in as soon as we can.