Prices are different online vs on the screens. When you pay at the venue the prices are not the same as either which makes no sense. Then the compulsory socks are even more money. They should come in the cost for the ticket if they are mandatory. The “ninjas eat free” is only online and if you buy a certain amount of tickets, rather than just everyone with a ticket eats for free. All in all really disappointed how the “add-ons” made it a very expensive ticket for only one child. That would be fine if we didn’t feel tricked. The experience seemed to be good once in. Probably won’t come again because of everything else. It felt like a shakedown.

Ewan & Lisa were amazing with my little boy today so helpful. Explained everything so well to a 4 year old. He had the best time thank you!

Amazing half term fun!! I took my 6 and 8 year old and we had the best time! 90 minutes was perfect although they still didn’t want to leave but I was exhausted by then 😂 there were a few things that were too high for them but loads they could go on, we all loved the bouncy bits! A big thank you to Emily who was working 20/02/26 at 5pm she is a credit to the company! Also a guy who I didn’t get the name of but mid twenties, attractive and short kind of twists in his hair - he was fantastic with the kids! The souvenirs are also really reasonably priced and water cheaper than Tesco 😁 We will be back!!!

A very amazing place. Kids enjoyed it a lot. I booked a birthday party for my daughter; it was for 12 kids. Kayden was very helpful throughout our time there. The only thing I would suggest is to add party bags for a birthday party event; most establishments do provide a party bag for a birthday party in Sheffield for this price. Food was generous and very fresh. Overall, kids enjoyed it to the fullest.

Fantastic place for the kids. We bought 16 kids from our grassroots football team for a Christmas treat. The staff were so helpful especially the lady on the front desk Meg who was chatty and had a laugh even though I did make her jump haha. Thanks Meg. Thanks Ninja staff. We will be back.