The manager is always helpful and friendly , always has a smile on his face for everyone no matter how busy the place is. Nathan in the climbing area is amazing with the kids, fun , supportive and always makes sure the kids have a lovely time.

The area designated for children under 4 years old should be properly supervised by staff. Unfortunately, bigger children are using this space, which makes it difficult and unsafe for younger toddlers who also want to play there. The rules should be enforced to ensure the area remains safe and suitable for the youngest children. Also, since we are paying the same price as for older children, that area should at least be reserved for the little ones it is intended for. Additionally the tables were dirty, which made the overall experience even more disappointing.

Massive SoftPlay, Great Food, Gets the kids tired even after just an hour, loads to do, parking is good as well as seating (if you arrive at the right time)

Went here for my granddaughter's birthday, the children had a great time. Drink and food available, toilets available, as was plenty of parking. However you are allocated 1hr 45 minutes per slot to tidy/clean up before the next group arrive. When my son went up the tower to collect the youngest son he couldn't believe how filthy the whole thing was, so for that reason only 3 stars.

The softplay is a really good place for all ages children, the staff are really polite and very helpful. The only thing that I would say, is the younger area for children under 4 - sometimes has children quite a bit older than this that go in, which doesn't seem fair on the littleuns. In my eyes, a staff member should be reminding parents to advise their children. The Bowling side, couldn't fault it one bit - recently took our 2.5 yr old for his first game and he loved it. The Manager was extremely helpful and kind. Highly recommended.