We came here for the children. The place was open and all the staff were inside. Google says it closes at 5:00 pm, but there is no opening hours sign anywhere on site—you have to ask. Then we were told that everything had actually closed at 3:00 pm. Apparently, the time between 3:00 pm and 5:00 pm is for something else, perhaps a break. It would have been helpful if they had displayed clear opening hours and the latest admission time instead of expecting visitors to scan QR codes for basic information. Very disappointing and not the level of hospitality we expected.

We visited the Treetop Extreme adventure course and had such a great time. Our instructor was called Lou and she was absolutely wonderful. During the safety briefing, she took the time to explain everything thoroughly, using language that was easy for my 7 year old to understand. She then guided both of my children onto the Explorer course. Although they didn’t need much physical assistance, she struck the perfect balance between offering support and encouraging independence, giving them just the right level of challenge so they could truly make the most of the experience. I also noticed her supporting other families who were feeling more nervous, and she did so in such a kind, patient and empathetic way. It was lovely to see. We can't wait to revisit.

Only went cos my grandson was doing this with his mum and dad..even though it's not the biggest one they've done,some parts were quite hard and higher than you think...but they enjoyed it even though it was very windy(storm Amy) weekend.....

I visited with my 10 and 13 years old daughters. It was really fun for them. I'd say it's a challenging course not only for kids but also for adults. I think there are three courses the highest one is the most difficult, and the others seem much easier. I definitely wouldn't recommend it if you're afraid of heights. There's also a mini golf course next door. If you get bored, you can try it out, as the activity lasts at least half an hour. £20 for each. Have fun.

We went on a weekday during the school holidays, having booked in advance. I had originally booked for my 15 - and 13-year-old boys to do the 4.5m height experience, but they asked if they could the 10.5m height one. It was no problem swapping, having checked, there was availability. We were greeted as we walked in, arriving 20 minutes before our time as instructed on the booking confirmation. During this time, we waited around watching them set up. The instructors were very friendly, setting their harnesses out, getting each one to set into them, helping to tighten them up correctly. I also thought they were every clear with the safety instructions. The boys were allowed to do the course as many times as they wanted in the hour slot, 1 choosing to go down to the 4.5m. They both managed 4 rounds in the hour. It was explained to us upon arriving, the drop part was closed for maintenence and we would receive a voucher. For both boys it cost £38 which we received £16 in voucher. Both boys loved it and would definitely do it again.