The online booking system for the main swimming pool changed a week ago and, since then, it has been impossible to book. Only few time slots appear (much less than before) and they are always fully booked. Can you please fix this asap? I would like to be able to use the pool as I have been doing over the last 2 years. Thank you

Great community gym with a variety of classes. New instructor Tara is absolutely amazing. Highly motivating and her classes push you to do better, to your own ability. Other instructors are also good and majority of the classes are popular and can get booked up fast. Website does get slow at 10pm every night, hope they can increase the servers capacity.

Gym is quite dirty. They ask their members to wipe down the equipment after use, which is fine, most gyms do this. But I wonder if the staff assume this replaces the role of an actual cleaner. There was a chunk of unknown gunk in the bottle holder of the stair machine that was there for the full 5 or 6 months I was a member. I remember seeing a set of women’s hoop earrings on the accessory tray of the same stair machine which sat there untouched for over a week. This isn’t a problem as such, but kinda highlights how overlooked the gym is. The gym I’ve since moved is cheaper and far, far cleaner. Staff are nice though.

I have a membership here and I enjoy coming here because of how nice everyone is. The classes are nice and a good variety, the gym doesn’t get too crowded but the only downside is that is a bit grim in there. The equipment in the gym is old and rusty, some don’t work properly, the mats in the studio room smell like dirty feet (I have to bring my own mat which I shouldn’t, considering the membership is not that cheap), overall, it’s not very clean and they need a serious refurbishment. I have been to gym before where they were closing regularly for deep cleaning and refurb. I think they should too because it’s a shame not enjoying the exercises when you have a stinky mat under your nose. I hope they’ll do some improvements cause it’s the closest gym to my house.

I had an excellent experience at Better Gym, Forest Hill Pools last week. A big shout-out to Djeician, who covered the body conditioning classes on Monday, Tuesday and Wednesday. She doesn’t usually teach these sessions, but every class was really good — and Wednesday’s class was absolutely amazing. It was challenging, well-structured and incredibly motivating. Her energy, clear instructions and encouragement made a real difference. I left feeling worked hard and inspired. I’d love to see her teach more classes here.